Call now! (ID:247703)
+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A popup will show up. It comprises in-depth info about all the operations that you can perform on that particular page. Each context menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich library of educational video clips explaining how to use our Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you need, have a glimpse at our extensive Frequently Asked Questions section, which includes questions asked by actual people and offers practical solutions. We constantly update our FAQ section with new Q&A's in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of client support engineers available 24x7x365 and eager to assist you with any issue. Each support ticket you send will be answered within 1 hour (the average support ticket response time is approximately 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 247703

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com